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Shipping

AUSTRALIAN ONLINE STORE

We are an Australian online store and only deliver to Australian locations.

AUSTRALIA WIDE SHIPPING

We offer FREE shipping on all products listed on this website.

While we try our best to ship our products to as many locations Australia wide as possible, please understand that we may be unable to deliver to some remote rural and offshore locations.

UNDELIVERABLE POSTCODES

Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.

All Items

  • SA 5701 WOOLUNDUNGA
  • WA 6740 DRYSDALE RIVER
  • WA 6740 MITCHELL PLATEAU
  • WA 6740 OOMBULGURRI
  • WA 6740 KALUMBURU
  • WA 6740 PRINCE REGENT RIVER
  • WA 6740 WYNDHAM
  • WA 6743 WARMUN
  • WA 6743 CAMBRIDGE GULF
  • WA 6743 LAKE ARGYLE
  • WA 6743 DURACK
  • WA 6743 GIBB
  • WA 6743 KUNUNURRA
  • TAS 7151 HEARD ISLAND
  • TAS 7151 DAVIS
  • TAS 7151 MAWSON
  • TAS 7151 MACQUARIE ISLAND
  • TAS 7151 MCDONALD ISLANDS
  • TAS 7151 CASEY

Bulky Items

  • NT 0800-0999
  • NSW 2641,2717, 2831, 2898, 2899
  • QLD 4184, 4421,4450-4499, 4680, 4700-4999, 9920-9999
  • SA 5701
  • TAS 7151
  • WA 6055, 6215-6799

SHIPPING METHODS

Because our warehouses are located all over Australia, we send our items using a wide variety of couriers and freight companies. You will be notified of the freight company and tracking number once your item leaves the warehouse.

DELIVERY TIME

Orders are typically shipped within 2 business day after receiving payment. Most products take 3-5 business days for delivery. However we do try hard to deliver faster, and often succeed. We want to get your new Home Office furniture/equipment to you as fast as possible!

Below are approximate delivery times for areas across Australia, from time of despatch.

  • QLD Metro 1-5 business days
  • QLD Regional 6-8 business days 
  • NSW Metro 1-5 business days
  • NSW Regional 6-8 business days 
  • ACT Metro 1-5 business days
  • ACT Regional 4-6 business days 
  • VIC Metro 1-5 business days
  • VIC Regional 6-8 business days 
  • NT Metro 5-10 business days 
  • NT Regional 8-10 business days 
  • SA Metro 1-5 business days
  • SA Regional 6-8 business days 
  • WA Metro 5-10 business days 
  • WA Regional 8-10 business days 
  • TAS Metro 3-7 business days 
  • TAS Regional 8-10 business days 

Once your order has been dispatched, we will send an email to you with your order tracking number and the courier contact number so you can make contact with them regarding delivery if required. This email will give you an online link to track your order from despatch to delivery. Here you can see the estimated delivery date.

Normally we'll send you another email the day before deliver to let you know the delivery is coming tomorrow.

MADE TO ORDER DELIVERY TIME

In some cases the items are made to order, for example Leather Chesterfield  Office Chairs. In these cases expected delivery times are detailed on the product page, and the above table does not apply.

COURIER CONTACT

Depending on where you live, the delivery company may be in contact with you by phone to organise a convenient time to deliver your product. If you can’t answer the phone when our delivery driver calls you, they will leave a message with their return phone number, and they will keep trying to contact you periodically to organise a suitable time for delivery.

In most cases, the delivery company will not deliver on the weekend or public holidays.

If you have not received your order within the days specified please contact the courier directly, or our online department at sales@homeofficedecor.com.au

SPECIAL DELIVERY INSTRUCTIONS

The delivery company will only deliver the product; they will not bring the product into your home unless special arrangements have been made. Please contact us at info@homeofficedecor.com.au if you would like to discuss unique delivery options.

When you check out your order, you will also be allowed to leave any special instructions for the delivery person. Please ensure that you enter any relevant details required for safe delivery to your address.

OFFSHORE LOCATIONS

We do not ship to small offshore Australian locations, e.g. Lord Howe Island.

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★ Judge.me Reviews

Let customers speak for us

41 reviews
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Haven`t received it yet, due to transport / courier delays to WA.

Great Table

Perfect size for our kitchen. Easy to put together and very sturdy. Just got 4 white stools from ikea to finish it off .

Great big chair!

Comfortable as, Great upholstery fabric worth the price!

Delta Plus 135kg Mid Back Ergonomic Task Chair

This chair is excellent value for money. It’s comfortable with a really broad seat and sturdy backrest. Easily maneuverable too with responsive settings for height and angle of backrest.

Very happy customer

Despite an initial hiccup with the colour of the chair, the response to our concerns was quick and we are very happy with the outcome and their willingness to assist and solve the issue.
A very comfortable chair and great height, which was very difficult to find.
Would highly recommend.