Shipping Chesterfield

HOW LONG DOES IT TAKES TO RECEIVE MY ORDER?

Chesterfield Office Chairs are manufactured in Brisbane. When purchasing genuine Chesterfield chairs you are getting a 100% custom made chair for your home or office. For that reason, please allow up to 12 weeks for manufacturing, however the reality is they can often be manufactured in 6 weeks.

On top of manufacturing time, the estimated delivery time frames are:

For customers in QLD, approximately 3 - 5 working days;
For customers in VIC, NSW, SA, ACT, approximately 4 - 8 working days;
For customers in SA, NT, WA and TAS, approximately 7 - 10 working days.

AUSTRALIA WIDE SHIPPING

We offer FREE shipping on all products.

While we try our best to ship our products to as many locations Australia wide as possible, please understand that we may be unable to deliver to some remote rural and offshore locations.

UNDELIVERABLE POSTCODES

Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.

NSW 2641, 2717, 2831, 2898, 2899
NT 0800-0999
QLD 4184, 4421, 4450-4499, 4680, 4700-4999, 9920-9999
SA 5701
TAS 7151
WA 6055, 6215-6799

SHIPPING METHODS

We can organise freight to your home or office. We have an array of options to ensure your new Chesterfield arrives in the condition it left our premises. You also have the option of sourcing your own freight, or you can pick it up from our warehouse in Brisbane.

We have sent Chesterfields to all corners of this vast country, from Esperance in WA, to Hobart in Tasmania, and also up to the tropical far North Queensland.

ORGANISING DELIVERY

Obviously when organising delivery we try to be as flexible with timing, but larger freight companies will generally have delivery windows which need to be adhered to. Extra costs could be included for delivery outside these times.

When your new Chesterfield arrives in store we will contact you to discuss dispatch from our warehouse. If there are any issues with delivery please contact us within 48 hours to ensure we can follow up immediately.

COURIER CONTACT

Depending on where you live, the delivery company may be in contact with you by phone to organise a convenient time to deliver your product. If you can’t answer the phone when our delivery driver calls you, they will leave a message with their return phone number, and they will keep trying to contact you periodically to organise a suitable time for delivery.

In most cases, the delivery company will not deliver on the weekend or public holidays.

If you have not received your order within the days specified please contact the courier directly, or our online department at sales@homeofficedecor.com.au.

SPECIAL DELIVERY INSTRUCTIONS

The delivery company will only deliver the product; they will not bring the product into your home unless special arrangements have been made. Please contact us at sales@homeofficedecor.com.au if you would like to discuss unique delivery options.

When you check out your order, you will also be allowed to leave any special instructions for the delivery person. Please ensure that you enter any relevant details required for safe delivery to your address.

Chesterfield leather office chair

Satisfied customer

It was a birthday gift for my 60 year old son who is a musician (guitar/singer) and is also into gaming. He loves the chair and says it is so comfortable.The massage feature and lift up arms are a benefit to him. It was easy to assemble.

Excellent value.

A very comfortable chair. Easy to assemble with a minimum of fuss.
Home Office Decor are brilliant to deal with....... because they put the customer FIRST !
Secure packaging and FAST delivery. Two thumbs up ! ((((A1+)))). :-)

Bradley massage office chair

Very happy with purchased product. Dealing with company was very smooth sailing, & communication was great. Couldn’t fault ordering or delivery of product. It was clear & easy to assemble too

Pretty cool chair

Easy to order, expedient delivery, good assemble instructions, simple to put together, comfort good but need a kilo more seat padding and double to treble arm padding (if playing for longer than an hour), at sale price great value at full price not very good value. Try harder and exponentially increase your buyer base and happiness. Peter.

Bad Shipping Experience

The shipping company used by this merchant was extremely bad stating they couldn’t deliver my purchase as it was an incorrect address! The address was correct. Besides that the customer service was good and I received a full refund.