Order Online With Free Shipping

Returns Artiss

Warranty & Returns

The supplier generally offers a 12-month warranty on all products, unless stated otherwise. Some products will be provided with extended warranty for your peace of mind.

Damage Photos

You are required to notify us within 5 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process.

Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.

Damage Description

To make a claim, you must provide us with a copy of your tax invoice or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, refund or credit.

Refund

Refund generally takes up to 2 working days to process and will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.

A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.


★ Judge.me Reviews

Let customers speak for us

31 reviews
87%
(27)
10%
(3)
3%
(1)
0%
(0)
0%
(0)
Great big chair!

Comfortable as, Great upholstery fabric worth the price!

Delta Plus 135kg Mid Back Ergonomic Task Chair

This chair is excellent value for money. It’s comfortable with a really broad seat and sturdy backrest. Easily maneuverable too with responsive settings for height and angle of backrest.

Very happy customer

Despite an initial hiccup with the colour of the chair, the response to our concerns was quick and we are very happy with the outcome and their willingness to assist and solve the issue.
A very comfortable chair and great height, which was very difficult to find.
Would highly recommend.

Office Desk Metal Frame with 3 Drawers

Neat little desk, quick delivery.

D
Wooden & PU Leather Office Chair - Black
Down South (WA) Pty Ltd Stocker Preston Abbey Winch
Great Service, Delivery & Products

The products are amazing and we have had so many compliments on them. Checkout was really easy and delivery was extremely fast. Would Highly recommend.