Child Study Desk Set - Wooden
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This children's wooden desk and chair are perfect for work, rest, or play for small children.
- Dimensions: 80cm x 50cm x 60cm
- Product Weight: 12kg
- 1 x Child Study Desk Set
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QUESTIONS & ANSWERS
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Yep, we offer free delivery on all items. You can't beat that!
Fast Shipping, Direct to Your Door
Most of our orders are shipped within 1-3 business days. Using our network of express couriers, we deliver to your door as fast as possible. Custom manufactured items take a bit longer. Refer to our Shipping Policy for estimated times.
A great deal of our products are made right here in Australia. Made with premium materials by the best craftsmen, we're proud to offer you Australian Made products.
We know that you want cool new styles in your home office, so we work hard to find you something different, something supremely stylish.
Where possible we offer hassle free return policy, for those times when the item just does not fit.
Price Match Guarantee
If you do happen to find the same item elsewhere for a cheaper price, we'll match it. Refer to our Price Guarantee.
Personal Customer Support
From finding your product to after-sales support, you can deal directly with the business owners. We're here for you.
Our store is 100% dedicated to home office decor. That's why we can give you expert advise on home office decor.
We Know Home Offices
We work and study from home. We have spent years learning how to transform the home office into a personal sanctuary. We know that a pleasing home office helps you to increase productivity and feel more homey.
Warranty & Returns
The supplier generally offers a 12-month warranty on all products, unless stated otherwise. Some products will be provided with extended warranty for your peace of mind.
You are required to notify us within 5 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process.
Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
To make a claim, you must provide us with a copy of your tax invoice or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, refund or credit.
Refund generally takes up to 2 working days to process and will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
HOW LONG DOES IT TAKES TO RECEIVE MY ORDER?
The estimated delivery time frames are:
- For customers in VIC, approximately 3 - 5 working days;
- For customers in NSW, SA, ACT, approximately 4 - 8 working days;
- For customers in QLD, NT,WA and TAS, approximately 7 - 10 working days.
Delivery time only starts after buyers’ payments have been cleared and the item has been dispatched from our warehouse (usually 1 working day after receipt of cleared payment).
We are unable to guarantee a delivery on any specific dates or times as this is not something our delivery partners would be able to guarantee either.
MELBOURNE DISTRIBUTION CENTRE
Orders are generally shipped from our distribution centre, which is located in Melbourne, the next working day after full payment is received.
We work with four couriers to provide the most efficient delivery service with the most reasonable price and quickest service.
Each parcel will carry a barcoded address label and you will be able to view the location of your item at various points in the delivery process via Australia Post’s online tracking tool.
When your order is dispatched, you will be given a consignment number. You can use the number to track your order at the Australia Post Tracking Website.
The below table is for your reference to Australia Post’s expected delivery time.
|Service||Posted for delivery||Delivery by (business day after posting)|
|Regular parcel||Within metropolitan areas of capital cities,
or within the same city or town or environs
|Between a metropolitan area of a capital city and
|Between country locations||4-5 days|
|Service||Posted for delivery||Delivery by (business day after posting)|
|Regular parcel||Between Melbourne / Sydney;
Melbourne / Canberra;
Melbourne / Adelaide
|Melbourne / Brisbane;
Melbourne / Tasmania;
(between metropolitan areas)
|To other interstate locations||Please ask at your local|
Please visit http://auspostcom.au/track/ and use the tracking number given to track your item.
For item that weighs below 22kg with a lower cost than eParcel, the item will be dispatched with Fastway. You will receive an email confirmation of your order including a tracking number, as soon as your orders are dispatched. Fastway provides reliable courier distribution service across Australia. Their comprehensive fleet and professional team will ensure items delivered safely to your door.
Parcels dispatched with Fastway are collected from our premises on a daily basis. Each parcel will carry a barcoded address label and you will be able to view the location of your item at various points in the delivery process via Fastway’s website.
A non- PO Box address is required for Fastway’s delivery. If you fail to provide the correct information, your parcel will not be dispatched until the accurate information is received by our customer service team.
To track item that is dispatched width Fastway,please visit http://www.fastway.com.au and use the given tracking number.
Parcel that weighs over 22 kg will be dispatched with Allied Express. Allied Express is the biggest and independently owned courier company in Australia with offices in all major mainland capitals.
Each parcel will carry a barcoded address label and you will be able to track you items through the Allied Express website. Allied Express will contact you prior to delivery via SMS or phone number.
Parcel with weigh less than 30kg can be dispatched with Toll. Toll is a major integrated logistics provider with an Asia Pacific focus. They provide safe, secure transport services.
Each parcel will carry a barcoded address label and you will be able to track you items through the Toll website.
A non- PO Box address is required for Toll’s delivery. If you fail to provide the correct information, your parcel will not be dispatched until the accurate information is received by our customer service team.
If the delivery is missed, you should receive a card with instructions on how to find your parcel. You can visit Toll website to arrange a re-delivery.
With the tracking number, you can track the parcel anytime at https://www.tollgroup.com/tools/mytoll
Unsuccessful Delivery Attempt
If your item is delivered by Fastway or Allied Express, arrangement will be made in advance to ensure your item to arrive at your door at your convenience. A re-delivery cost will occur if you are not home at the arranged time.
Rejected by Receiver
Pick up or arranging your own courier is not available at our warehouse to ensure our distribution centre can dispatch all goods efficiently at all times.
Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.
|WA||6740||PRINCE REGENT RIVER|
|NSW||2641,2717, 2831, 2898, 2899|
|QLD||4184, 4421,4450-4499, 4680, 4700-4805, 9920-9959|
|QLD||4806-4899, 4900-4999, 9960-9999|
We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some SKUs.
If the item can not be delivered to the address but you still place the order with us, we will contact you through email with the extra shipping fee after the order is paid. You will need to pay the extra fee to get the order delivered. Those orders with no shipment service will be cancelled and refunded automatically with email notification.
Please kindly contact us for more information if you need the item to be delivered to the remote areas to ensure your order could be processed successfully.